Here I must point out that I am using Windows 8.1 which might be the one responsible for all this misery. Unacceptable too! I do not have time to redo all the settings on my laptop. Other told me to just use the Intel drivers, not the Microsoft drivers, but after a few minutes (or maybe rebooting the laptop) the problem is back just the same.įinally I sent an email to Asus Customer service and they told me to simply restore my laptop to its factory settings. But I cannot resign myself to only use USB2 on a totally new 2014 machine! Unacceptable!!! Some people advised me to use my hard drives by not plugging them completely with the usb plug (only 2/3) and then they are managed as USB2 devices. I have been on many forums and it seems that many other people have to deal with the same issue, but so far I could not identify any satisfying solution. Well, they all connect for a few seconds during which I can see my files appear but then it always disconnects and sometimes reconnects in a totally random manner.Īnd this starts to drive me mad. There is absolutely no way I can make any USB3 external hard drive work on it. I am striving with another issue regarding usb3 ports on my Asus ROG G750JW. exFAT is the one that isn't backward OS compatible, but you can get updates to support exFAT for older Windows releases. I don't think Windows 8 has dropped support for any format types. This is more likely going between dissimilar or older OS"s, It is also possible that the formatted partition(s) type(s) on the USB drive are incompatible with the destination OS. Right click and uninstall that device, and then Scan for Hardware changes and let the driver be reinstalled. You can also do this by going into the Device Manager, and with the USB drive installed, find the yellow caution icon next to the USB interface that it is connected to. Put in the usb drive, cancel the error message, and look at Disk Management snapin and manually set the drive letter to a free one in the drop down for resetting. The drive is trying to be mounted on an already in use drive letter. The problem is more common than you might think. So, do the USB 3.0 ports work on the G750jw? Is it a Microsoft problem? Is it a problem with Centon? Is there a fix for this? I can use a 2.0 flash drive on the 3.0 port on the G750jw without problems. I don't have any other computer with a 3.0 port. I can use the same flash drive on another latptop with a USB 2.0 port without any problems. The last USB device you connected to this computer malfunctioned and Windows does not recognize it." In Device Manager>Universal Serial Bus controllers, the USB Mass Storage Device has a yellow triangle with an exclamation point. When I connect it to any of the USB 3.0 ports, I get a message saying "USB device not recognized. I tried using a Centon Rush 3.0 USB 32 GB flash drive.
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